This policy explains how Yacht Rental Egypt handles personal information when you browse this website, send an enquiry or communicate with our team. It applies to website visitors, prospective guests, clients and people acting on behalf of an organisation.
Information we collect
When you make an enquiry, we may collect your name, telephone number, email address, preferred contact method, requested date, destination, guest count, occasion, yacht preference and any details you choose to include in your message.
We may also receive technical information such as browser type, device information, approximate location, pages viewed, referral source and security data. Where analytics or similar optional technologies are used, they are handled as described in our Cookie Policy.
How we use information
- To answer enquiries and recommend suitable yachts, destinations and services.
- To prepare proposals and coordinate requested hospitality or event services.
- To communicate service, safety, timing or operational information.
- To protect the website, prevent spam and investigate misuse.
- To understand website performance and improve the guest experience.
- To meet accounting, legal and regulatory obligations where applicable.
Our basis for using information
We use information to take steps at your request before a booking, perform an agreed service, pursue legitimate business interests such as security and service improvement, comply with legal obligations, or act with consent where applicable law requires it.
Who receives information
Information may be shared only as reasonably necessary with our authorised team and service providers supporting hosting, email delivery, analytics, spam prevention and business operations. When you request a specific experience, relevant details may also be shared with yacht operators, crew, caterers, transport providers, event suppliers or security providers needed to prepare or deliver it.
We do not sell personal information. Providers are expected to use information only for the relevant service and to protect it appropriately.
International processing
Some technology providers may process information in countries other than Egypt. Where required, we use reasonable contractual or organisational safeguards for those transfers.
Retention and security
Enquiry information is kept only for as long as reasonably needed to respond, maintain business records, resolve disputes and meet legal obligations. Retention periods vary according to the nature of the enquiry and whether it becomes a confirmed service.
We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or restrict the use of your personal information, or object to certain processing. You may also withdraw consent where processing depends on consent. These rights may be subject to lawful exceptions and identity verification.
Children
This website and its enquiry service are intended for adults. We do not knowingly request personal information directly from children.
Updates and contact
We may update this policy when our services or legal requirements change. The latest version and its revision date will remain on this page.
For a privacy request or question, email yachtrentalegypt@gmail.com. Please do not send passport details, payment-card information or other highly sensitive documents through the general enquiry form.